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Terms & Conditions

By proceeding with a booking, accepting a quote, or ticking the checkbox at checkout, you (the “Client”) agree to the following terms and conditions as a legally binding agreement with T- Squared Services Pty Ltd (ABN: 56687993460):

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1. Services


T-Squared Services Pty Ltd will coordinate garden and property maintenance services (e.g., mowing, hedging, weeding, clean-ups) through vetted, insured subcontractors. Service details and fees are outlined in a Quote provided to the Client by email, phone, online, or in person.


2. Quotes and Pricing

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  • All quotes are valid for the period stated on the quote.

  • Final pricing may vary depending on the scope of work or any additional services requested.

  •  General pricing may be viewed on our website, but the quote will take precedence.

  •  Additional work not included in the original quote may be charged at the applicable rate, which will be communicated prior to commencement.

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3. Payments

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  • Invoices must be paid within 7 days of issue, unless otherwise agreed in writing.

  • Fees are exclusive of GST unless specified. T-Squared Services Pty Ltd reserves the right to charge interest on overdue amounts at 10% per annum, compounded monthly.

  • Payment does not imply acceptance of services; all work is subject to confirmation of satisfactory completion.

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4. Client Responsibilities


Clients must:

  • Provide safe and timely access to the property.

  • Secure pets and remove obstacles before the scheduled service.

  • Ensure gates, alarms, and codes are accessible or provided.

  • Failure to provide access may result in a call-out fee or the full-service fee being charged.


5. Cancellations and Rescheduling

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  • Please notify us at least 2 business days in advance if you need to reschedule.

  • If services are delayed by more than 7 business days (not due to client actions), you may request a revised timeframe, fee adjustment, or cancellation.


6. Use of Subcontractors

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  • Services may be performed by subcontractors who are qualified, insured, and vetted by T-Squared Services Pty Ltd. Subcontractors may be rotated as needed.

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7. Warranties and Liability

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  •  We warrant that services will be provided with reasonable care, skill, and in line with industry standards.

  • If you believe a service was defective, notify us in writing within 30 days and we may re-perform the work or offer a partial refund.

  • Liability is limited to $100 AUD, except where otherwise required by law (e.g., for injury or negligence).


8. Privacy and Confidentiality

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  • Personal information will be collected, stored, and used in line with the Privacy Act 1988 (Cth).

  •  We will not share your personal data unless required to complete the job or by law.

  • Confidential information you provide will be protected and only used for service delivery.


9. Termination

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  • Either party may terminate this agreement if the other breaches it and fails to remedy the issue within 14 days.

  • The Client may cancel services for any reason with 1 month’s notice.

  • Upon termination, any unpaid fees up to the cancellation date must be paid.


10. Governing Law


These terms are governed by the laws of Queensland, Australia, and disputes will be resolved through mediation or legal action in Queensland courts if necessary. By proceeding with a booking or accepting a quote, you confirm that you have read, understood, and agree to these Terms and Conditions.

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